Welcome Team Checklist

Goal: Provide a friendly and welcoming atmosphere for guests and regular attendees that portrays the character and heart of Jesus. Here’s how:

1st service Team

8:30 AM - Huddle at Guest Connections tent

8:35 AM - Begin prep for 1st Service

Set up tithing station

Get the giving iPad out of the hallway electrical closet, turn it on, open the vanco app, and place it on the stand in the giving area of lobby (key to electrical closet is in admin office)
Make sure giving boxes have pens and envelopes (envelopes located in black cabinet where food is set up)

Get in position

Be in position at doors
- One person at each lobby double-doors. Keep doors propped open unless extreme weather (In case of extreme weather, stand on outside of the doors and open them for people as they enter)
- One person at the entrance to the worship center (on the inside of worship center)

8:50 AM - Open worship center doors

Help people in wheelchairs get to the worship center. Let them choose where to sit and remove a chair from the end of that row so the wheelchair can join the row
Greet everyone with a welcome and a smile
Help identify people who are looking lost or new - connect them with someone from guest connections team

9:20 AM - Once the sermon begins, do the headcount.

One person needs to stand in back left of room and count everyone, including any adults in lobby
One person needs to stand in back right of room and count everyone (this includes people in seats, the worship team, and anyone in the lobby.)
Check with each other to make sure you got the same number (within 3 people)
Text the headcount number to Michelle Arant (803-533-9084)
Sit in the back of the room if attending service

10:00 AM - Get back in positions

When service ends, make sure music can be heard in the lobby (volume control knob is in the giving station)
If you see someone walking out with a connect card, walk them to the connections desk.
Speak to everyone exiting worship center (Examples: Thank you for joining us. Have a great week. It was so good to see you, etc.)
Close the worship center doors once everyone exits so that the room can be reset

10:15 AM - SERVE is complete

10:10 AM - Huddle at Guest Connections tent

10:15 AM - Get in position

One person at each lobby double-doors. Keep doors propped open unless extreme weather (In case of extreme weather, stand on outside of the doors and open them for people as they enter)
One person at the entrance to the worship center (on the inside of worship center)

10:25 AM - Open worship center doors

Help people in wheelchairs get to the worship center. Let them choose where to sit and remove a chair from the end of that row so the wheelchair can join the row
Greet everyone with a welcome and a smile
Help identify people who are looking lost or new - connect them with someone from guest connections team

10:50 AM - Once the sermon begins, do the headcount.

One person needs to stand in back left of room and count everyone, including any adults in lobby
One person needs to stand in back right of room and count everyone (this includes people in seats, the worship team, and anyone in the lobby.)
Check with each other to make sure you got the same number (within 3 people)
Text the headcount number to Michelle Arant (803-533-9084)
Sit in the back of the room if attending service

11:20 AM - Get back in positions

When service ends, make sure music can be heard in the lobby (volume control knob is in the giving station)
If you see someone walking out with a connect card, walk them to the connections desk.
Speak to everyone exiting worship center (Examples: Thank you for joining us. Have a great week. It was so good to see you, etc.)
Close the worship center doors once everyone exits

11:50 AM - Put up tithing iPad (15 min after the service ends)

Turn off the giving iPad and put it back in the electrical closet (key is in admin office if locked).

12:00 PM - SERVE is complete